About

Our Mission

Having a loved one in jail or prison affects millions of families across the country. Yet these families often face their challenges in isolation, with limited access to clear information and supportive resources.

Supporting Someone Incarcerated was created to change that. We believe that no one should navigate the criminal justice system alone, and that families deserve accessible, practical guidance delivered with compassion and respect.

What We Offer

This toolkit provides comprehensive, easy-to-understand information about:

  • How jails and prisons work, and what to expect at each stage
  • Practical logistics like sending money, arranging visits, and managing phone calls
  • Strategies for maintaining healthy boundaries and preventing burnout
  • Explanations of common terms and jargon in plain language
  • Curated resources including organizations, support groups, and hotlines

Who This Is For

This toolkit is designed for anyone supporting someone who is incarcerated:

ParentsSpouses & Partners
Adult ChildrenSiblings
Extended FamilyClose Friends

Whether this is your first experience with the criminal justice system or you’ve been navigating it for years, this toolkit is here to support you.

Important Disclaimer

While we strive to provide accurate and helpful information, this toolkit is not a substitute for professional legal advice, medical care, or mental health counseling.

Policies and procedures vary significantly by jurisdiction, facility, and individual circumstances. Always verify information with the specific facility where your loved one is housed and consult with qualified professionals for legal or medical matters.

The resources listed in this toolkit are provided for informational purposes. We do not endorse or guarantee the services of any third-party organizations.